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Maintenance

How hard water affects your water heater

Mineral deposits can build up in both tanks and tankless systems. The symptoms and care depend on the equipment you have.

Where deposits can accumulate

As water is heated, dissolved minerals can leave deposits. In a tank they can settle at the bottom. In a tankless system, deposits can form inside the heat exchanger. Your local water utility may publish a water quality report with hardness information.

Pay attention to changes

Rumbling, declining flow, or reduced output can be worth investigating. These symptoms can have more than one cause, so note when the change started and whether it affects multiple fixtures.

Make a model-specific care plan

Check the manufacturer’s service recommendations and ask whether flushing, descaling, or compatible scale control makes sense. Mention any treatment equipment already installed so the technician can evaluate the system together.